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Bangladesh (BDT ৳ ) Help Center
Find answers to common questions about our products, services, and policies.
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept Bkash,Nagad,Bank Transfer.
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order & Returns
Ordering from Discount Mart.
We offer 7 day return policy. You can return eligible items within 7 days of receiving your order.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
If the return is due to a mistake or issue from our side (such as wrong product, defective or damaged item), Discount Mart will bear all return shipping costs. However, if the return is not due to our error, the customer will be responsible for the return shipping charges.
Exchange is only applicable if the product has any manufacturing defect, damage, or is received in a faulty condition. Customers must report the issue immediately after delivery. Products without any valid issue will not be eligible for exchange.